Support
Help and support
Question, bug or idea? Send us a message. Folyra is in beta, so we want to hear what is off and what you miss. We reply by e-mail, usually within two working days.
Prefer to e-mail directly? support@folyra.nl
Frequently asked questions
›What does "beta" mean?
Folyra works and is in use, but features can still change and bugs can occur. Export your work regularly from your account page. Your legal rights, such as cancelling, apply as usual.
›Does my work stay mine?
Yes. You keep the copyright on everything you upload. Folyra only gets the licence it needs to host and show your portfolio the way you set it. You can export your data at any time.
›My verification e-mail does not arrive.
Check your spam and junk folders. Not there either? Send a message with the e-mail address you signed up with and we will sort it out.
›How do I put a portfolio online or take it offline again?
Under Publish you put a new version live; your live site only changes after publishing. Taking it offline works on the same page; your projects stay saved.
›Can I cancel my plan?
Yes, at any time, under Settings and then Subscription. Your paid features keep working until the end of the billing period; your work stays saved afterwards.
›Something in my portfolio looks wrong.
Send a message with the link to the page and, if you can, a screenshot. Choose "Bug" so it reaches the right person.